Thursday, May 19, 2011

Communicating Effectively


The message presented in this email is clear and precise.  If I would have receive this message it would be very effective to remind me of my responsibility.  In my particular situation, emails are effective to communicate in my workspace.  The use of emails in companies, schools and organizations has become part of the daily routine of communication.  Many work areas require the use of emails as a communication tool.  It is important to send emails to maintain evidence of the communication establish.

The use of voice mail could also be a beneficial and essential tool.  In this particular case I don’t like the tone of the message.  The requirements of specific document require a more formal communication, in my opinion.  There are moments when an audio message could bother the person if they are under stress.  Communicating a message in audio allows to perceive the tone in which we want to communicate the message.

Communicating a message in face-to-face is another effective way that will allow to see the reaction of the person.  In this particular case, the communication is less formal.  The message face to face allows the use of body language that could bring a positive reaction in the recipient. The message face to face helps to maintain an effective communication in offices where everyone has different roles.

The three ways presented complements each other.  The email is an essential communication tool in your workspace.  The use to voice mails is other type of communication that could be important in many different settings.  The voice tone is important to consider when communicating a message.  Face to face is essential since allows a reaction of the person who communicates and who receives the message.


Multimedia Program: "The Art of Effective Communication"


  1. HiCarlos,
    You always do such a nice job in your visuals! I agree that emails have been significantly mainstreamed in the professional communication world. It is hard to recall what was done before! It is really important to document interactions with individuals and email certainly allows one to keep record of such accounts.

    I posted that I prefer face-to-face interactions. That way the "spirit" and "attitude" Dr. Stolovich refers to is observed and heard. As any communication, if the message has a poor tone, the content will not be well received. Interesting that you felt her tone was not a positive one. I didn't pick up on that, but then again that is why we have perception issues!

    Take care,

    Laureate Education. (Producer). (2010). Communicating with Stakeholders. [Online]. Retrieved from Walden University eCollege.

  2. Carlos
    Good post and good visuals! We both agreed in many ways with our posts. Dr. Stolovich also gave tips to help when there are communication concerns. He suggested that we should "Ask for Advice" and "Meet with Key Players about communication (Walden University, 2010). The one tip that resonates with me is "Document the outcome of meetings." (2010) Those are good tips that I plan on using when needed.

    Thanks for sharing with us your post!

    Video Program: “Project Management Concerns: Communication Strategies and Organizational Culture” Walden University, 2010, Laureate Education

  3. Hello,

    You brought up a very good point that I forgot about when it comes to emails. By sending an email you also having documentation of any communication that is going on. If you need proof that you were getting a hold of someone email is the best way to go.
    Where I used to work there were situations that we would purposely use a phone call and not an email because we actually did not want something we say to come back and bite us. It sounds like a bad practice but is was done so we could protect ourselves because of the people we were dealing with.

    Voice and face to face communication can be more effective in the sense that we can hear the tone in the persons voice and see body language. A big part of communication is non-verbal.
    I also feel that face to face communication may seem more urgent depending on what was said. I mention this in my post. I know personally if someone asked me something in person I would feel more inclined to get it done then and there as opposed to an email that I would put off if the urgency wasn't there.

    Dr. Stolovich gives us tips as to watch out during communication. The most important of those tips I feel is to make sure that you always have good communication with the key stakeholders in the project.


    Multimedia Program: "The Art of Effective Communication"