Thursday, May 19, 2011

Communicating Effectively


The message presented in this email is clear and precise.  If I would have receive this message it would be very effective to remind me of my responsibility.  In my particular situation, emails are effective to communicate in my workspace.  The use of emails in companies, schools and organizations has become part of the daily routine of communication.  Many work areas require the use of emails as a communication tool.  It is important to send emails to maintain evidence of the communication establish.

The use of voice mail could also be a beneficial and essential tool.  In this particular case I don’t like the tone of the message.  The requirements of specific document require a more formal communication, in my opinion.  There are moments when an audio message could bother the person if they are under stress.  Communicating a message in audio allows to perceive the tone in which we want to communicate the message.

Communicating a message in face-to-face is another effective way that will allow to see the reaction of the person.  In this particular case, the communication is less formal.  The message face to face allows the use of body language that could bring a positive reaction in the recipient. The message face to face helps to maintain an effective communication in offices where everyone has different roles.

The three ways presented complements each other.  The email is an essential communication tool in your workspace.  The use to voice mails is other type of communication that could be important in many different settings.  The voice tone is important to consider when communicating a message.  Face to face is essential since allows a reaction of the person who communicates and who receives the message.


Multimedia Program: "The Art of Effective Communication"

Friday, May 13, 2011

Learning from a Project “Post-mortem”

A couple years ago I received the good news that I will participate of a project to bring video conference to the classroom.  I felt very happy about this project ignoring all obstacles that will prevent this project to be successful.  I remember participating in different trainings and meeting with others teacher participants of the same project.  Each meeting increased our motivation and made us dream of the day of joining all our classes together and reach other classes around the world.

After two months I could identify that the planning process was not effective and that implementation was not taking place.  After two months they didn’t completed the connection and basically there was no basic training on equipment management.  The meetings turned to be paperwork meetings and dream sharing sessions.

The right thing would be to integrate teachers in the project after realizing technical tests.  The lack of planning was key to postpone the implementation of the project.  The selection of personnel for the project wasn’t done in a correct way.  The PM was a person with no technology knowledge and no idea on how to manage a project.

A positive part of this project was to collaborate with other teachers to plan lessons and activities.  Exchanging ideas and experiences enriched the process.  All teachers were enthusiastic about creating high quality projects to benefit our students.

Completing a project scope was never mentioned.  It was needed to identify risks and design a plan to work with these knowing what would affect the process.  From my learning’s I would start from scratch.  I would create a team with a PM, an ID and various professionals with educational knowledge.  I would have established a curricular plan to prepare teachers in how to integrate the use of video conference to enrich instruction.  They should have established a curricular plan to help teachers that refuse due to privacy myths.

This was a excellent idea, bad planned.  There was no participation of directors.  In my situation, we received the equipment and the principal didn’t authorize its use.  The equipment was kept so safe that it disappears.   She could never understand why would I want to connect my students with students around the world.  The best way was to integrate all parts.  Present the idea with the use of a scope and have an ID controlling its design and identifying advantages present with the use of videoconferencing.

Greer, M. (2010). The project management minimalist: Just enough PM to rock your projects! (Laureate custom ed.). Baltimore: Laureate Education, Inc.
“Project Management Concerns: ‘Scope Creep’” Walden University, 2010

Wednesday, May 4, 2011